AI that does real work, secured like everything else we manage.

Managed IT, cybersecurity and practical AI for growing businesses in Tampa Bay, Baton Rouge and nationwide, from a team that grew up inside a CPA firm.

TWRU operations center 5:40 AM All systems normal
Office internetPrimary line
Cloud desktopsHealthy
Sign-in securityNo flags
  1. Office internet line goes down.Monitoring catches it within minutes

  2. Ticket opens on its own and goes to an engineer.No one has to call it in

  3. Traffic moves to the backup line. Cloud desktop connections check out.Automatic check

  4. Engineer confirms a provider outage and opens a case with the carrier.Senior engineer

  5. AI morning review flags repeated failed sign-ins on one account and proposes a session reset.AI suggests, a person decidesWaiting for approval

  6. On-call engineer approves the reset. The change is logged.Named person, recorded change

  7. Staff log in. Desktops, email and files all work.Nobody noticed

Example: Internet outage
Based on real events our operations center handles.
Technology partners
  • Microsoft Partner
  • Huntress Partner
  • Fortinet Partner
  • Dell Technologies Partner
  • Acronis Partner
Under 40 minutesMedian first response, business hours
8 in 10Requests answered within 4 business hours
24/7 SOCHuntress analysts watch every client
Microsoft PartnerMicrosoft-certified lead engineer

Response figures measured across 650+ requests submitted by people, May–October 2026. Automated alerts excluded.

Three things we do, and we do them together.

Most providers offer IT, or security, or AI. We run all three on one platform, so nothing falls between vendors.

Managed IT that watches itself

Cloud desktops, Microsoft 365, networks and devices, monitored around the clock. Our monitoring opens a ticket before your team notices a problem.

  • Help desk backed by senior engineers
  • Azure Virtual Desktop and Microsoft 365
  • Firewalls, Wi-Fi and multi-site networks
Managed IT

One security stack, built in

Every client gets the same protection, included in the plan.

  • Huntress EDR, identity threat detection and managed SIEM
  • Firewall, endpoint and sign-in logs watched by a 24/7 SOC
  • Security awareness training and phishing simulations
Cybersecurity

AI that pays for itself

We start with one process, measure the before and after, then expand. We use the right model for each job, not one vendor's.

  • Document and data-entry automation
  • Assistants that know your business
  • Claude, ChatGPT and Copilot rollouts, with AI governance
AI & automation

We built it here first.

Before we sell AI to anyone, we run it on ourselves. These four systems work in our own operation today.

AI operations center

Watches cloud servers, desktops, networks, sign-ins and security alerts. Opens tickets on its own and reviews everything twice a day.

DetectMonitoring spots a problem
TicketOpened and assigned automatically
ApproveA person signs off on any change

Tax document automation

Reads tax forms and enters the data into tax software, then files the original document. No retyping.

An hour of manual entry per client, now 45 to 60 seconds.

ScanClient documents arrive
ReadAI extracts each field
ReviewAnything unclear goes to a person
FileEntered and stored

Client briefing assistant

Builds a one-page client brief from email, calendar, Teams and files. It respects existing permissions and shows where every fact came from.

Ask"Brief me on this client"
GatherOnly what you're allowed to see
BriefSummary with sources

AI service desk

AI assistants work directly in our ticketing system. They search, summarize, draft and update tickets, and confirm before changing anything.

Request"Resolve ticket 6430"
ConfirmShows the exact change first
DoneUpdated and verified

Who we work with

Regulated and detail-heavy businesses where downtime costs money and data has to stay protected. We already support the software your industry runs on.

Accounting and tax firms

Tax season can't stall. We keep tax, audit and document systems fast on cloud desktops, from the office or home.

Systems we support: CCH Axcess, UltraTax CS, Lacerte, Accounting CS, GoFileRoom, QuickBooks, Revver

Credit unions and financial services

Branch networks, teller hardware and member data that has to stay locked down, plus title and lending offices.

Systems we support: core and teller platforms, PIN pads and receipt printers, ID scanners, branch Wi-Fi, QuickBooks Online

Construction and industrial

Contractors and manufacturers with field crews, multiple offices and payroll that has to be right.

Systems we support: certified payroll, QuickBooks, cloud desktops for office and field, phone systems, Microsoft 365 licensing

Medical and veterinary practices

Surgery centers, clinics and animal hospitals that need secure front desks and systems that stay up.

Systems we support: ezyVet and practice software, scheduling stations, copiers and scan-to-email, phone systems

Law, software and professional services

Firms that live in documents and email, and developers who need secure access from anywhere.

Systems we support: Microsoft 365 and Copilot, document management, developer workstations, VPN with selective routing

Churches, associations and nonprofits

Budget-aware support for organizations that run on small staffs and volunteers.

Systems we support: Microsoft 365 nonprofit licensing, office networks and Wi-Fi, email on phones

More about the industries we serve

Switching IT providers shouldn't be scary.

We've taken over from other providers and moved entire offices to the cloud in a weekend. We document everything, so you never depend on one person's memory.

How switching to TWRU works

Your data stays yours.

Ask us for a written exit plan: how to get your data, accounts and systems back, or move them to another provider. We'd rather keep you because the service is good.

  • Accounts and licenses in your company's name
  • Documentation you can read and keep
  • A written exit plan whenever you ask

Founded inside a CPA firm.

TWRU Technologies started in 2015 inside TWRU CPAs & Financial Advisors to support the firm and its clients. One of our founders still leads wealth management there.

That background shapes how we work: confidentiality by default, deadlines that don't move, and documentation an auditor would accept. In 2023 we became a full managed service provider for businesses well beyond accounting.

About TWRU Technologies

Let's talk about what's slowing your team down.

A 20-minute call on Teams. No prep, no sales deck. You'll leave with at least one idea you can use.